Software and Services: • OS: Windows XP, 7, 8, Server 2003, 2008; • Active Directory and services (DNS, DHCP, File server, IIS, DFS, WSUS, GPM, Printer management); • Office 2007, 2010, 2013, LibreOffice, Acrobat Pro, Photoshop, etc.; • Backups: Acronis Echo Enterprise Server, Shadow Copy; • ERP: IT-Enterprise 8, 1C:ERP 8.3, 1C:Document Flow (first line technical support); • Network share files and PDF documents automation; • Third party services: Yandex.Mail, Yandex.Drive (corporate e-mail and file sharing), Office Online (shared access), Kontur-Extern, tender platforms. LAN, PC, equipment, hardware (30 PCs, 3 servers): • Personal computers, peripherals, networking equipment & office machines (full range of services); • PBX Panasonic TDA-100D (MCSLC24+CLCOT8); • LAN (wired networks, wall sockets, patch panels, tagging); • Server hardware: Intel SE7520BD2, SAS RAID Adaptec 5405, APC Smart-UPS XT 3000VA, NAS Synology DS-710 – installation, setup, support. Documentation, inventory, planning: • Shared network drives – information structuring, NTFS security policies, maintenance and automation; • Funds allocation – monthly and yearly budget; • Network topology, software, toner cartridges and PC inventory; • Backups – creation and implementation of backup strategy; • Manuals – text and video instructions for corporate ERP-system, software and third party services. Third-parties cooperation: • Headquarters – document flow, procurement and contract negotiations; • Hardware and service providers – vendor selection, transaction support; • Warehouse remote and on-site IT support; • Vendor selection for POS-terminals and cash registration.

• UI concept, product categories planning and implementing marketing triggers based on products properties; • Pages, information blocks prototyping and functionality negotiations; • Creating a list of requirements, communicating with the developer, implementing customer’s requests and resolving issues; • UX analysis with UI changes; • Corporate e-mail implementation based on Yandex.Mail services; • SEO planning, semantic kernel selection, SMM strategy; • Development of corporate style and logos; • Object photography of products, customer training on further catalog filling. The website was created using a self-developed CMS, made specifically for this project. The functionality and structure were created in collaboration with the developer.

• Direct involvement in planning and setting up the enterprise IT and marketing processes (electronic document flow, advertising campaigns, brand creation); • Implementing corporate e-mail with Google Apps services (more mobility for employees and costs reduction using free third-party services); • Managing website development (creating requirements list with flow charts and mockups, outsourcing, development support); • 1C-Enterprise 8 ERP system SaaS implementation (significant cost-cutting due to absence of infrastructure with no need for buying expensive hardware and software); • Cloud-based PBX deployment and configuration (IVR, FMC, etc.); • Procurement of desktops and laptops for office-based and mobile personnel (hardware selection, supplier search, transaction support); • SEO, CPC campaigns formation and step-by-step roll-out (semantic kernel choosing based on products and services, cost calculations, automation and costs reduction, SMM, brand-building) • Selection and further communication with third-party IT vendors (technical, financial, accountant queries); • Brand blueprinting and development assistance with further implementation (involvement in logo drafts, printed goods, letterhead creation; implementing company-wide e-mail signatures).

• Multiplayer server hosting for computer game "Minecraft": concept creation and development (one of the first of such companies in Russia, that began to provide this type of services on a professional level); • Responsibilities for the project's financial side (profit margin estimation, pricing estimation, interaction with service providers); • Responsibilities concerning the project's marketing (pursuit of advertising campaigns, VK PPC campaigns, banner ads on thematic portals, website visitor analytics); • Second-line technical support. The project was closed due to loss of interest.

• First-line technical support, consulting and training; • New workstations creation, network cabling, deployment, modernization and repair of existing workstations (over 60 PCs); • Office equipment maintenance, replacement of supplies; • AD, DNS, DHCP, GPO, ISA Server 2004 configuring; • Scheduled testing, repair and backup of 1C databases; • Bolid Orion access control system: users creation and removal; • Monitoring of denial-critical high-availability "Omneon" and "Harris" broadcasting equipment (over 20 servers); • Scheduled maintenance activities, GPS-synchronized watches summer/winter time switching; • Collaboration with broadcast crews on airing accidents; • Scheduled deletion of irrelevant video sources in the video editing network; • "Avid", "Sony", "Okno TV" and other video editing and broadcasting hardware and software issue resolution.

Факультет системы управления информатики и электроэнергетики Автоматизированные системы обработки информации и управления

Цикл курсов по интернет-маркетингу (SEO, SMM, CPC и т.д.)

Microsoft Certified Systems Administrator - Security (MCSA-S)